ScriptPro Privacy Policy
Effective Date: May 16, 2018
ScriptPro Software, LLC. (“ScriptPro,” “we,” “our” or “us”)
knows that you care how information about you is used and shared. This Privacy
Policy explains what personal information of yours will be collected by ScriptPro
when you access the ScriptPro Services (including through the websites of our
partners), how the information will be used, and how you can control the
collection, correction and/or deletion of information. We will not use or share
your information with anyone except as described in this Privacy Policy. This
Privacy Policy does not apply to information we collect by other means
(including offline) or from other sources. Capitalized terms that are not
defined in this Privacy Policy have the meaning given them in our Terms and
Conditions (available at https://scriptprosoftware.com/terms/).
References to information in this Privacy Policy refer to
personal information, which is information that can be associated with a
specific person and used to identify that person. Personal information does not
include information that has been anonymized so that it does not identify a
specific user, which may be used for any legal purpose.
Please read this policy carefully to understand our policies
and practices regarding your personal information and how we will treat it. If
you do not agree with our policies and practices, your choice is not to use our
Services. By accessing or using our Services, you agree to this Privacy Policy.
Information We Collect
We obtain information about you from a variety of sources,
including you, your interaction with ScriptPro, and third parties. Such
information may include your name, postal address, e-mail address, and
telephone number, among other personally identifiable information.
Our Services: We may collect personally identifiable
information about you through our Services when you register for an account,
such as your email address. Additionally, if you use certain Services, you may
be required to provide us certain information: (i) information that you provide
by filling in forms on our website; (ii) information when you report a problem
with our Services; (iii) records and copies of your correspondence, if you
contact us; (iv) your responses to surveys that we might ask you to complete
for research purposes; (v) details of transactions you carry out through our
Services and of the fulfillment of your orders; and (vi) your search queries on
our website or through our Services. We may collect your usage information
about how you use the Services, including your access times, location, browser
types and language, and Internet Protocol addresses. We may collect
device-specific information when you access our Services, including your
hardware model, operating system and version, unique device identifiers, mobile
network information, and information about the device's interaction with our
Services. If you choose to purchase a product from us, we or our third-party
payment processors will collect your payment information also. We also collect
data through our partners (customers) who use our Services (including by
embedding our code on their websites) to analyze usage of their websites. When
you use our Services or if you visit such websites, your browser may send us
certain information about you as described below.
Cookies Information: We may send one or more cookies — a
small text file containing a string of alphanumeric characters — to your
computer that uniquely identifies your browser and lets us learn about your
behavior and usage patterns when you are on our Services. A cookie may also
convey anonymous information about how you browse a partner website to us. A
cookie does not collect personal information about you. A persistent cookie
remains on your hard drive after you close your browser. Persistent cookies may
be used by your browser on subsequent visits to the Services. Persistent
cookies can be removed by following your web browser’s directions. A session
cookie is temporary and disappears after you close your browser. You can reset
your web browser to refuse all cookies or to indicate when a cookie is being
sent.
Log File Information: Log file information is automatically
reported by your browser each time you access a web page on our Services. When
you access the Services, our servers automatically record certain information
that your web browser sends whenever you visit any website. These server logs
may include information such as your web request, Internet Protocol (“IP”)
address, browser type, referring / exit pages and URLs, number of clicks,
domain names, landing pages, pages viewed, and other such information.
Clear Gifs Information: When you access the Services, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable
information from your ScriptPro account is collected using these clear gifs.
The information is used to enable more accurate reporting, improve the
effectiveness of our Services, and make ScriptPro better for our users and
partners.
How We Use Your Information
We use the information that we collect to operate and
maintain our Services; to deliver information and support your requests,
including receipts, technical notices, security alerts, and support and
administrative messages; and to help our partners improve their online offerings.
We may also use information about you (i) to track and analyze trends and usage in connection with our Services; (ii) to protect our rights or property; (iii) to compare information for accuracy; (iv) to verify
your identity; (v) to investigate and prevent fraud or other illegal
activities; and (vi) for any other purpose disclosed to you in connection with
our Services.
Additionally, we use information that we collect about you or that you provide to us, including any personal information:
- To provide you with information, products or services that you request from us.·
- To fulfill any other purpose for which you provide it.·
- To provide you with notices about your account/subscription, including expiration and renewal notices.·
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.·
- To notify you about changes to our Services or any products or services we offer or provide though them.·
- In any other way we may describe when you provide the information.·
- For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences.
We use cookies, clear gifs, and log file information to: (a)
monitor the effectiveness of our Services and the offerings of our partners;
(b) monitor aggregate metrics such as total number of visitors, traffic, and
demographic patterns; (c) diagnose or fix technology problems; (d) and allow
our business partners to deliver advertisements to you as described below.
How We Share Your Information
Personally Identifiable Information: ScriptPro will not rent
or sell your personally identifiable information to others. We may store
personal information in locations outside the direct control of ScriptPro (for
instance, on servers or databases co-located with hosting providers). Any
personally identifiable information you elect to make publicly available on the
Services will be available to other users. If you remove information that you
have made public on the Services, copies may remain viewable in cached and
archived pages of the Services, or if other users have copied or saved that
information.
Instances where we are required to share your information: ScriptPro
will disclose your information where required to do so by law or subpoena or if
we reasonably believe that such action is necessary to (a) comply with the law
and the reasonable requests of law enforcement; (b) to enforce our Terms and
Conditions or to protect the security or integrity of our Services; and/or (c)
to exercise or protect the rights, property, or personal safety of ScriptPro,
our users or others.
What happens in the event of a change of control: We may buy
or sell/divest/transfer the company (including any shares in the company), or
any combination of its products, services, assets and/or businesses. Your
information such as customer names and email addresses, and other user
information related to the Services may be among the items sold or otherwise
transferred in these types of transactions. We may also sell, assign or
otherwise transfer such information in the course of corporate divestitures,
mergers, acquisitions, bankruptcies, dissolutions, reorganizations,
liquidations, similar transactions or proceedings involving all or a portion of
the company.
Ads: We, along with third-party business partners, use
first-party cookies (such as the Google Analytics cookie) and third-party
cookies (such as the DoubleClick cookie) to allow our third-party business
partners, including Google, ad servers, and ad networks, to serve you
advertisements (“ads”) based on your prior visits to our Services. These ads
are delivered to you on third-party websites and services across the Internet.
These third-party business partners use technology to send, directly to your
browser or mobile device, the ads and ad links that appear on third-party
sites, and will automatically receive your IP address when they do so. Along
with cookies, they may also use other technologies (such as JavaScript, device
identifiers, location data, and clear gifs, see above) to compile information
about your browser’s or device’s visits and usage patterns on the Services, and
to measure the effectiveness of their ads and to optimize and personalize the
advertising content. ScriptPro does not sell, rent, or share the information we
collect directly from you or about you from third parties with these
third-party business partners for such parties’ own marketing purposes.
Other: Additionally, we may share personal information about you as follows:
- To our subsidiaries and affiliates.·
- To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.·
- To fulfill the purpose for which you provide it.·
- With your consent or direction.
We may also share non-personally identifiable information
(aggregated or otherwise) with third parties for any reason.
Storage and Processing
Your information collected through the Services may be
stored and processed in the United States or any other country in which ScriptPro
or its subsidiaries, affiliates or service providers maintain facilities. ScriptPro
may transfer information that we collect about you, including personal
information, to affiliated entities, or to other third parties across borders
and from your country or jurisdiction to other countries or jurisdictions
around the world. If you are located in the European Union or other regions
with laws governing data collection and use that may differ from U.S. law,
please note that we may transfer information, including personal information,
to a country and jurisdiction that does not have the same data protection laws
as your jurisdiction, and you consent to the transfer of information to the
U.S. or any other country in which ScriptPro or its parent, subsidiaries,
affiliates or service providers maintain facilities and the use and disclosure
of information about you as described in this Privacy Policy.
How We Protect Your InformationScriptPro is concerned with protecting your privacy and
data. When you enter sensitive information (such as credit card number) on our
registration or order forms, we encrypt that information using secure socket
layer technology (SSL). Unfortunately, the transmission of information via the
Internet is not completely secure, and we cannot ensure or warrant the security
of any information you transmit to ScriptPro or guarantee that your information
on the Services may not be accessed, disclosed, altered, or destroyed by breach
of any of our industry standard physical, technical, or managerial safeguards.
Any transmission of personal information is at your own risk. We are not
responsible for circumvention of any privacy settings or security measures
contained on or within the Services.
We use an outside help platform and a credit card processing
company to bill you if you purchase services. These companies are not
authorized to retain, share, store or use personally identifiable information
for any other purposes.
Your Choices About Your Information
You can review and correct the information about you that ScriptPro
keeps on file by logging into your account to update your password and billing
information. Alternatively, you can contact us directly at support@scriptprosoftware.com.
Children’s Privacy
Protecting the privacy of young children is especially
important. For that reason, ScriptPro does not knowingly collect or solicit
personal information from anyone under the age of 13. If you are under 13,
please do not send any information about yourself to us, including your name,
address, telephone number, or email address. No one under age 13 is allowed to
access or use the Services or to provide any personal information to ScriptPro.
In the event that we learn that we have collected personal information from a
child under age 13 without verification of parental consent, we will delete
that information as quickly as possible. If you believe that we might have any
information from or about a child under 13, please contact us at support@scriptprosoftware.com.
Notification Procedures
It is our policy to provide notifications, whether such
notifications are required by law or are for marketing or other business
related purposes, to you via email notice, written or hard copy notice, or
through conspicuous posting of such notice on the Services, as determined by ScriptPro
in its sole discretion. We reserve the right to determine the form and means of
providing notifications to you, provided that you may opt out of certain means
of notification as described in this Privacy Policy.
Links to Other Web Sites
We are not responsible for the practices employed by
websites or services linked to or from the Services, including the information
or content contained therein. Please remember that when you use a link to go
from the Services to another website, our Privacy Policy does not apply to
third-party websites or services. Your browsing and interaction on any
third-party website or service, including those that have a link or
advertisement on our website, are subject to that third party’s own rules and
policies.
Additionally, some content or applications, including
advertisements, on or through the Services are served by third-parties,
including advertisers, ad networks and servers, content providers and
application providers. These third parties may use cookies, alone or in conjunction
with web beacons or other tracking technologies, to collect information about
you when you use our Services. The information they collect may be associated
with your personal information or they may collect information, including
personal information, about your online activities over time and across
different websites and other online services. They may use this information to
provide you with interest-based (behavioral) advertising or other targeted
content. We do not control these third parties' tracking technologies or how
they may be used. If you have any questions about an advertisement or other
targeted content, you should contact the responsible provider directly.
Third-Party Ad Servers and Networks
The ScriptPro Privacy Policy does not apply to, and we
cannot control the activities of, third-party ad servers and ad networks.
Please contact or consult the respective privacy policies of such ad servers or
ad networks for more information.
Changes to Our Privacy Policy
If we change our privacy policies and procedures materially,
we will post those changes on the Services to keep you aware of what
information we collect, how we use it and under what circumstances we may
disclose it. Changes to this Privacy Policy are effective when they are posted
on this page. When we change the policy in a material manner we will let you
know and update the ‘effective date’ at the top of this page.
